SHRM-CP
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Ch. 15 · Practice

Organizational Effectiveness & Development

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  1. Question 1 · Knowledge

    Employees in a global company report to a regional manager and to a product-line manager. This is a:

  2. Question 2 · Knowledge

    A company organizes into Government, Healthcare and Retail units, each with its own sales and service staff. This is a:

  3. Question 3 · Knowledge

    Which is a key disadvantage of a functional structure?

  4. Question 4 · Knowledge

    An OD consultant runs a workshop asking employees to describe moments when the organization was at its best and to imagine the future built on those strengths. This is:

  5. Question 5 · Situational judgment

    After a reorganization, managers have 18–22 direct reports each and say they cannot coach their teams. What should HR do FIRST?

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