SHRM-CP
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Ch. 17 · Practice

Employee & Labor Relations

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  1. Question 1 · Knowledge

    A neutral third party helps an employee and manager talk through a dispute and reach their own agreement. The neutral party cannot impose a decision. This is:

  2. Question 2 · Knowledge

    To ask the NLRB to hold a representation election, a union must show support from at least what percentage of the bargaining unit?

  3. Question 3 · Knowledge

    During a union campaign, a supervisor asks an employee how she plans to vote. This is:

  4. Question 4 · Knowledge

    Workers strike to protest their employer's refusal to bargain in good faith. Can the employer permanently replace them?

  5. Question 5 · Knowledge

    A non-union employee is disciplined for posting on social media with co-workers about low pay and unsafe conditions. Which statement is MOST accurate?

  6. Question 6 · Knowledge

    Which union security arrangement is illegal everywhere in the U.S.?

  7. An employee reports that her supervisor made repeated sexual comments. She asks HR not to "make a big deal of it."

    Question 7 · Situational judgment

    An employee reports that her supervisor made repeated sexual comments. She asks HR not to "make a big deal of it." What should HR do?

  8. Question 8 · Situational judgment

    A unionized employee is called to a meeting to answer questions about missing inventory and asks for her union steward. What should the manager do?

  9. Question 9 · Knowledge

    Which is the FIRST step of progressive discipline for a minor attendance problem?

  10. Question 10 · Knowledge

    Which ILO fundamental principle was added in 2022?

  11. Question 11 · Knowledge

    A union pressures a supplier to stop doing business with the company the union is striking. This is a:

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