Relationship Management

Two department managers disagree about how to share a limited training budget. Both programs matter to the business, they will work together for years, and there is time to talk it through. Which conflict strategy is BEST?

During a union negotiation, the HR director learns that if talks fail, the company can easily hire trained temporary staff from a partner agency. This information improves the company's:

A newly formed project team argues constantly about who should lead which work stream. The team is in which stage, and what should the leader do?

Which of these is a principle of Fisher and Ury's principled negotiation?

Two team members have a long-running personality clash that is now delaying a project. Their manager asks HR to "just transfer one of them."

Two team members have a long-running personality clash that is now delaying a project. Their manager asks HR to "just transfer one of them." What should HR do FIRST?

A leadership team consistently agrees with the CEO's ideas without debate, and several poor decisions have followed. Which technique would BEST reduce this problem?

Accommodating is MOST appropriate when: