SHRM-CP
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Appendix A

Formula Sheet

HR Metrics and Formulas

Talent Acquisition and Retention

MeasureFormula
Turnover rateSeparations ÷ average headcount × 100
Average headcount(Beginning headcount + ending headcount) ÷ 2
Retention rateEmployees who stayed the whole period ÷ employees at the start × 100
First-year turnoverNew hires who left within 1 year ÷ total new hires × 100
Absence rateDays absent ÷ (average employees × workdays) × 100
Vacancy rateOpen positions ÷ (filled + open positions) × 100
Cost per hire(External costs + internal costs) ÷ number of hires
Yield ratioCandidates advancing to the next stage ÷ candidates at the prior stage × 100
Selection ratioNumber hired ÷ number of applicants
Offer acceptance rateOffers accepted ÷ offers extended × 100
Adverse impact (4/5ths rule)Selection rate = hired ÷ applicants for each group. Impact ratio = lower rate ÷ highest rate. Below 0.80 (80%) indicates adverse impact.

Compensation and Benefits

MeasureFormula
Compa-ratioEmployee pay ÷ range midpoint
Range midpoint(Minimum + maximum) ÷ 2
Range spread(Maximum − minimum) ÷ minimum × 100
Range penetration(Pay − minimum) ÷ (maximum − minimum) × 100
Overtime pay (FLSA)Regular rate × 1.5 × hours over 40 in the workweek

Training and Development

MeasureFormula
ROI(Benefit − cost) ÷ cost × 100
Training ROI (Phillips Level 5)(Monetary program benefits − program costs) ÷ program costs × 100

Finance and Business Operations

MeasureFormula
Profit marginNet income ÷ revenue × 100
Accounting equationAssets = Liabilities + Equity
Current ratioCurrent assets ÷ current liabilities
Debt-to-equityTotal liabilities ÷ shareholders' equity
Earnings per share(Net income − preferred dividends) ÷ average outstanding shares
Revenue per employeeRevenue ÷ FTEs
Human capital ROI[Revenue − (Operating expenses − Employee costs)] ÷ Employee costs
Human capital value added[Revenue − (Operating expenses − Employee costs)] ÷ FTEs
HR-to-employee ratioHR FTEs ÷ total FTEs × 100
Annualized loss expectancySingle loss expectancy × annualized rate of occurrence
Mean / median / modeAverage / middle value of sorted data / most frequent value

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